“Television sets and set top boxes are being made and sold now which allow users to connect their broadband connection and access apps specifically designed for TV, in a similar way to apps which are specifically designed for iPhones. Pollitt said: “The opportunities to sell through digital television are huge and it’s an area where Teletext Holidays has always led the way. “We want that to continue alongside our online business, and driving innovation and leading the travel industry in terms of selling through television and mobile channels is crucial for us as we move to a digital future.” Victoria Sanders, Teletext’s managing director, said: “We are one of the most trusted brands in travel and selling holidays through television has been our heartland. He will report to Steve Pretorius, who was Tui’s of head of development and selling systems, and who is now Teletext’s chief technology officer.īoth appointments have been made as the travel agency moves towards a digital-only future where it is hoping to target significant growth. Michael Pollitt has been given the role of head of television and mobile product, having joined the company from Virgin Media where he was interactive product manager. The TTA said it was not impacted financially if a member was unable to pay creditors and stressed no other members would be affected.Teletext Holidays is hoping to increase its sales through television and mobile devices following a new appointment. No accommodation-only bookings have been fulfilled since October 25 and all customers have been offered a refund. Truly Travel’s sister company Alpha Holidays, which traded as and was bought by the group in 2013, also had its TTA membership terminated. Bookings, made through a third-party supplier, were then paid and reinstated by TTA Travel. The company said seven customers had arrived in resort to find their bookings had been cancelled by hotels since October 29. He added: “A communication was sent to all consumers and Truly Travel suppliers, reassuring them holidays will go ahead as planned and that bookings are now financially protected through TTA Travel.” TTNG chief executive Gary Lewis said Truly Travel, “like many travel businesses”, had been “severely impacted” by the pandemic. As of October 19, the company owed £1.2 million in refunds and had paid back £10.8 million since Covid struck. The Teletext brand is subject to legal action from the Competition and Markets Authority (CMA) over the failure of Truly Holdings to pay refunds on cancelled package holidays. Flight-inclusive holidays will continue to go ahead, with TTA Travel collecting balances and paying the relevant suppliers. TTNG did not reveal the number of bookings affected but said all had been recontracted with TTA Travel, its fulfilment company. It has not been able to take new bookings since its membership was closed on October 29. Truly Travel, which became Teletext Holidays’ sole supplier of holiday offers and advertising in 2013, had traded under the Atol licence provided by TTA. TTA, part of The Travel Network Group (TTNG), said liquidators had been appointed because of “ongoing challenges to meet existing non-travel creditors”. The move could result in the end of the Teletext Holidays brand, which was founded in 1992 and became one of the best-known mainstream holiday providers on TV in the 1980s and 1990s. Liquidators have been appointed to close down Teletext Holidays parent Truly Travel following the termination of its Travel Trust Association (TTA) membership on Friday.
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